PlanStudio® Terms & Conditions

Last updated
August 9, 2024

Effective for new customers as of: 9 August 2024

Effective for existing customers as of: 8 September 2024

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1.    Welcome


Welcome to the PlanStudio Platform developed and owned by Locatrix a Concept Safety Systems Pty Ltd ACN 138 151 256 (we/us/our) company.

The PlanStudio Platform (collectively referred to as PlanStudio) is comprised of a number of software components, applications, APIs, SDKs, and other related systems provided and maintained by Locatrix.

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2.    Terms
  1. These Terms and Conditions (Terms) constitute our offer for you to access and use PlanStudio.
  2. You acknowledge and agree that these Terms form a binding contractual relationship between you and us.
  3. You must execute these Terms before you use or access PlanStudio.

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3.    Eligibility


You must not use PlanStudio unless:

  1. you are over the age of 18 years old;
  2. you have an active account with us (in the name of a company/business or as an individual where applicable).

4.    Duration


These Terms commence on the acceptance date and continue until terminated under clause 16.

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5.    User Warranties


You represent, warrant and undertake that:

  1. you have the capacity and authority to enter into and to perform your obligations under these Terms;
  2. these Terms have been accepted by you or a duly authorised representative of yours and accordingly legally bind you;
  3. you will not use PlanStudio in a manner that is contradictory or inconsistent with these Terms;
  4. you will comply with all reasonable and lawful directions that we may give from time to time with respect to your access to, and use of PlanStudio;
  5. you will not provide any other person with access to your personal account or provide anyone who is not an Authorised User with access to your account, unless you have Our prior written approval;
  6. you will not infringe the rights, including intellectual property rights, of any third party in accessing and using PlanStudio;
  7. All data, documents, photographs and any other material or information that you upload/input into PlanStudio does not infringe the intellectual property rights of any third party;
  8. that you have the legal capacity to grant us the rights and waivers in sub clause 10.1;
  9. you are responsible for diligently and accurately recording all information and work that is input into PlanStudio;
  10. you are responsible for the maintenance and review of all Plans and content you create;
  11. you will not engage in malicious conduct in using PlanStudio including conduct that is targeted at, or has the effect of, disrupting or interfering with the functionality and operating of PlanStudio; and
  12. you will not breach any law in accessing and using PlanStudio.

6.    Access and Use

6.1    Access
  1. Subject to the stipulations of these Terms, we grant you a non-exclusive, worldwide, non-transferable licence to use PlanStudio in accordance with these Terms.
  2. We reserve the right to refuse you access if we consider it reasonable or necessary:
    1. in order to protect our rights under these Terms;
    2. to protect the PlanStudio system and our commercial advantage; or
    3. to comply with any applicable laws or other commercial agreement to which we are a party.

6.2    General Conditions


The licence to PlanStudio is granted to you by us under clause 6.1, subject to the following conditions:

  1. you must only use PlanStudio for the purposes it was expressly intended and must not grant or provide any right to any third party to use, access or commercialise PlanStudio other than strictly in accordance with these Terms;
  2. you must co-operate with us in any remediation of any security, unauthorised use or misuse of the PlanStudio;
  3. you must promptly report to us all such matters which you become aware of or consider to be suspicious in the context of unauthorised use or misuse of PlanStudio;
  4. you are responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use PlanStudio;
  5. you must not make any copies of, or derivate works based on, the Plans, imagery or content that is available within PlanStudio;
  6. you must not interfere with or disrupt the operation of PlanStudio, or attempt to do the same; and
  7. you must not, subject to any right under sections 47B(3), 47C, 47D, 47E or 47F of the Copyright Act 1968 (Cth), either directly or indirectly, modify, attempt to decompile, cross compile, disassemble, reverse engineer, or use any other means to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to PlanStudio.

7.    Proposal, Fees and Payment

7.1    Proposal
  1. The parties acknowledge that if there is a statement of supply that we both agree to (Proposal), it will form part of these Terms.
  2. If there is an inconsistency between one or more of the documents which constitute these Terms, the order of precedence will be:
    1. the Proposal
    2. this document; and
    3. any other document or information expressly incorporated by reference either in the Proposal or in this document.

7.2    Fees
  1. In consideration of being granted access to PlanStudio pursuant to clause 6.1, you must pay us licence fees in accordance with our usual published fees or as set out in our Proposal to you (Fees).
  2. The Fees will be charged as we each agree, or as otherwise reasonably nominated by us from time to time.
  3. Where there is a change in the manner in which the Fees are charged, we will provide you with at least thirty (30) days’ notice prior.
  4. We may elect to use the services of a third party for the purposes of charging and processing Fees (Payment Manager). If we elect to do so, you will be required to agree to the terms and conditions imposed by the Payment Manager. If you do not agree to its terms you will not be able to continue to access and use PlanStudio.
  5. You acknowledge and agree that we may reasonably increase the Fees from time to time upon providing you with at least 30 days’ notice.  If you do not agree to the increase in Fees, you may terminate these Terms in accordance with clause 16 of these Terms.
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7.3    Default
  1. If you fail to pay or default on payment of any Fees that are due and owing, which is not remedied within three (3) days of the Fees being due, we may charge you for all costs and expenses incurred by us in recovering the outstanding Fees, including legal fees (on a solicitor and own client basis) and court costs. These costs and expenses are payable by you on demand.
  2. You acknowledge that we may charge interest on our unpaid Fees. You agree that interest at the rate of the Reserve Bank of Australia Cash Rate plus 2% is payable in respect of any invoice which is not paid in accordance with the terms of payment described in that invoice. Interest will be charged and calculated on daily rests on the balance owing until the invoice is paid in full.
  3. You acknowledge that we also have the right to suspend your access to PlanStudio or terminate these Terms pursuant to clause 17.

7.4    GST


Unless otherwise expressly stated, all amounts under these Terms are exclusive of all taxes, duties and customs. If any taxes, duties or customs are imposed on any supply made under or in accordance with this engagement and such taxes, duties or customs  have not been accounted for in determining the consideration payable for the supply, then we may recover from you an amount on account of those taxes, duties or customs.


8.    Support


We will use our best endeavours to provide support to you within 1 business day of a request being made. Support provided by us under these Terms does not encompass providing you with assistance in relation to internet connectivity or hardware issues.

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9.    Our Responsibilities


We will:

  1. comply with the Privacy Act 1988 (Cth) and any other applicable privacy laws in relation to your data;
  2. provide you with reasonable notice of scheduled maintenance to the Platform;
  3. use adequate security systems and procedures to safeguard and prevent third party access to your data;
  4. conduct general server maintenance as and when reasonably required;
  5. host all data; and
  6. ensure that PlanStudio will be provided in accordance with:
    1. these Terms;
    2. the Proposal (if applicable);
    3. applicable laws; and
    4. our marketing material.

10.    Intellectual Property

10.1    Copyright

  1. The content and material contained within or forming a part of PlanStudio (including its coding, imagery, wording, design, graphics and logos) are owned by us or are granted to us under license and are protected by applicable copyright laws.
  2. Each party retains all right, title and interest in and to its pre-existing intellectual property rights.
  3. Nothing in these Terms affects a party’s moral rights (as that term is defined in the Copyright Act 1968 (Cth)) in PlanStudio or any of its content.
  4. In consideration of being granted access to PlanStudio pursuant to clause 6.1, you grant us a perpetual, worldwide, royalty free, transferrable and sub-licensable right and licence in the intellectual property rights in any Plans that you create (or that is created by an Authorised User) whether in whole or in part within PlanStudio, along with any photographs, data, documents or related materials that you have taken/created (or that were taken/created by an Authorised User) and have uploaded/input into the platform.
  5. You warrant that you have the legal capacity to grant us the right and license under paragraph (d).
  6. The license in paragraph (d) survives any termination of these Terms.
  7. Our use of the license in paragraph (d) is restricted to providing Plans and related materials to:
    1. Emergency Services and First Responders;
    2. Building owners or their representatives; and
    3. Analysis of Plans and related materials for the purpose of improving Locatrix products and services.
  8. For purposes of clarity, the license in paragraph (g) will not prevent you from adding your own layers to enrich the content.

10.2    Trade Marks


PlanStudio® and the PlanStudio logo are our trade marks, as are all other related signs distinguishing our services from others that are used by us in PlanStudio. You acknowledge and agree that you are not granted any right or license to our trade marks.


10.3    Improvements


You acknowledge and agree that all intellectual property rights in the variations, additions and alterations (Improvements) to PlanStudio are owned by us, even where suggested or created by you, or which come to fruition through analysis of your PlanStudio data for product improvement purposes.


11.    Your Data


You should not record or upload any sensitive or private information regarding any person to PlanStudio. If you do so, you acknowledge and agree that this information is entirely at your risk.


12.    Electronic Communication
  1. When using PlanStudio you are sending information and communicating electronically.
  2. By making such electronic communications you acknowledge and consent to receiving communications (including legal notices) from us electronically. We may communicate with you by email (to the address detailed in your account information) or by private message within PlanStudio.

13.    Off Platform Conduct


It is a direct violation of these Terms for you to engage in an activity using information obtained from PlanStudio to contact, abuse, advertise, sell to, harass or harm any current or past PlanStudio user or do anything that would enable another to do such an act.


14.    Third Party Providers


Locatrix engages Third Party Providers to provide the PlanStudio platform. You agree to comply with all requirements and restrictions that Third Party Providers may impose on you directly or indirectly by imposition on Locatrix, in relation to their respective products and/or services, at the time of, or subsequent to, the Terms. You acknowledge that provision of PlanStudio is subject to, and dependent upon, adequate delivery of products and services by the Third Party Providers.

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In accordance with clause 19 of these Terms, Locatrix's liability is reduced to the extent that loss or damage of any kind is caused or contributed to, by Third Party Providers. For your convenience, Locatrix has set out in this section links to the terms and conditions of these Third Party Providers with which you are required to comply.

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You further acknowledge that by entering into the Agreement, you are deemed to accept the respective terms and conditions of Third Party Providers, which currently include the Third Party Providers set out below. Third Party Providers and their terms of supply may change from time to time. PlanStudio will notify you of any changes to applicable supply terms prior to these changes coming into effect, where possible.

  1. Locatrix engages MetroMap to supply high resolution map imagery and related content. By entering into the Agreement, the Licensee agrees to the MetroMap Terms and Conditions (linked below) as they apply to you.

    https://metromap-website-storage-prod.s3.amazonaws.com/documents/MetroMap_Subscription_Terms_Conditions.pdf

  2. Locatrix engages Nearmap to supply high resolution map imagery and related content. By entering into the Agreement, the Licensee agrees to the Nearmap Terms and Conditions (linked below) as they apply to you.

    https://www.nearmap.com/us/en/legal/us-productsagreement

  3. Locatrix engages Microsoft Bing Maps to supply map imagery, geo-location data and related content. By entering into the Agreement, the Licensee agrees to the Microsoft Bing Maps Platform APIs Terms Of Use (linked below) as they apply to you.

    https://www.microsoft.com/en-us/maps/product 

    Locatrix will have no liability for any infringement claim:

  4. that arises from any:

    1. use of PlanStudio in violation of these Terms;

    2. modification of PlanStudio by anyone other than Locatrix or a party authorized by Locatrix in writing to modify the portion of PlanStudio applicable to the infringement claim; or

    3. third-party products, services, hardware, software or other materials, or a combination of these with PlanStudio, which would not be infringing without this combination

To the maximum extent permitted by law, this section sets out Locatrix's sole and exclusive liability, and your sole and exclusive remedy, for any third party infringement claims brought against you in relation to an infringement of intellectual property rights.


15.    Confidentiality and Restrictions

15.1    Definition of Confidential Information


In this sub-clause and in sub-clause 16.3:

Confidential Information means information that is by its nature confidential and is designated by a party as confidential or a party knows or ought to know is confidential, other than information which is or becomes public knowledge otherwise than by breach of this Agreement or any other confidentiality obligation.


15.2    Recipient Must Keep Confidential Information Confidential


Each party must keep confidential all Confidential Information and only use Confidential Information for providing or receiving PlanStudio.


15.3    Disclosure Exceptions


The obligations in clause 15 do not apply:

  1. to the extent necessary to enable a party to make any disclosure required by law;
  2. to the extent necessary to enable a party to perform its obligations under these Terms;
  3. to any disclosure agreed in writing between the parties; or
  4. in respect of any portion of the Confidential Information which has entered the public domain other than because of a breach of these Terms.

15.4    Restrictions


You undertake to not during the duration of these Terms or for a period of 12 months after they end:

  1. solicit, canvass, induce or encourage any person who was at any time during the term of these Terms an employee, a director, employee or agent of ours to leave our employment or agency; or
  2. do anything that would or would be likely to interfere with the relationship between our clients, customers, employees, partners or suppliers.

16.    Termination

16.1    Termination by Notice


Either party may terminate these Terms by written notice to the other upon providing 30 days written notice.


16.2    Termination for Breach


Either Party may, without prejudice to its other rights or remedies, terminate these Terms with immediate effect by written notice to the other Party, in the event of:

  1. any material breach of the Agreement by the other party which is not remedied within 14 days after the service on the party in default of a written notice specifying the nature of the breach and requiring that the same be remedied; or
  2. the other party becoming insolvent.

16.3    Consequences of Termination


Upon termination or expiry of these Terms:

  1. you must pay all outstanding Fees, and other charges due to us under these Terms up to the date of termination;
  2. each party must destroy the other parties Confidential Information received under these Terms and certify such destruction in writing, other than the works which are subject to the licence under clause 10.1(d) of these Terms; and
  3. any accrued rights or liabilities of either party or any provision of these Terms which is expressly or by implication intended to come into or continue in force on or after such termination will not be affected.

17.    Consequences of Breach
  1. Subject to clause 16 above, if you breach these terms in any way we may in our sole discretion and after providing seven (7) days’ written notice to you:
    1. take any legal action we have available against you;
    2. suspend your account;
    3. terminate these Terms;
    4. block your use of PlanStudio; and/or
    5. disclose information about you and your use of PlanStudio for investigation by any enforcement body for your unlawful activity.
  2. You agree that monetary damages may not be sufficient where your actions cause damage to us, whether by tarnishing our goodwill, impacting upon our downloads or increasing our expenses and in such a case you irrevocably consent to us seeking injunctive or other equitable relief against you as a consequence of your violation.
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18.    User’s Risk
  1. We will use reasonable care and skill to ensure that PlanStudio is free from defect and harmful code. Internet services are however, subject to interruption, break down, viruses, delays, interception, interference and other errors involving electronics, communications networks, computer systems, servers, providers, computer equipment, hardware and software.
  2. Whilst all due care has been taken in providing the information on PlanStudio, we do not provide any warranty either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose.
  3. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
  4. All due care is taken in ensuring that PlanStudio is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system or device which arises in connection with your use of PlanStudio.
  5. We undertake all due care with any information which you may provide when accessing PlanStudio and preserve such information in a secure manner in accordance with our Privacy Policy. We, however, cannot completely guarantee the security of all information provided to us, accordingly, the information that you transmit to PlanStudio is entirely at your own risk.
  6. We will not be liable to you or any other party for damages of any kind arising from your use of PlanStudio.

19.    Indemnity

19.1    Mutual Indemnity
  1. Each party agrees to indemnify the other and to keep the other party indemnified against any loss, cost or expense that may be incurred arising from or in connection with:
    1. any breach or default of these Terms (including any breach of warranty);
    2. a negligent act or omission by either party or by a party you they responsible for;
    3. a failure to comply with any law;
    4. a failure to comply with the contractual obligations to any third party insofar as such obligations arise or relate to the use of PlanStudio;
    5. the infringement of any third party rights, including intellectual property rights, arising from or relating to the use of PlanStudio.
  2. The indemnity provided in accordance with this clause 19.1 will be reduced proportionately to the extent that any loss incurred by either party is contributed to by the other party’s own negligent acts or omissions.

19.2    Exclusion of Liability


To the maximum extent permitted by law, neither party will not be liable for any ordinary, incidental, consequential or special loss or damage (including but not limited to loss of profits, loss of data and loss of personnel) arising out of these Terms or the use of PlanStudio, even if the other party was appraised of the likelihood of such loss or damage occurring.


19.3    Limit of Liability
  1. Except as expressly provided by these Terms, PlanStudio and the data accessible through it are provided on an “as is” basis without any representation, warranty or guarantee as to quality, condition, accuracy or fitness for purpose and we do not warrant that PlanStudio or any data in it will be free of defect, uninterrupted, accurate, complete, current, stable, bug free, error free or available at any time in respect of its operation.
  2. Except in relation to liability for personal injury, our liability in damages (including special, indirect or consequential damages, which damages will be deemed to include loss or revenue, loss or profit and opportunity loss) in respect of any act or omission of ours in connection with our obligations under these Terms will not exceed the total Fees received by us from you in the immediately preceding 3 months calculated from when the cause of action arose.
  3. We have no responsibility or liability whatsoever as a consequence of any Loss suffered by you as result of:
    1. any reliance by you on PlanStudio or the data and information accessible through it;
    2. any third party software malfunctions; or
    3. malfunctions in PlanStudio caused as a result of integration with third party software.
  4. A party who suffers Loss must use reasonable steps to mitigate its Loss. The other party will not be responsible for any Loss to the extent that the injured party could have avoided or reduced the amount of the Loss by taking reasonable steps to mitigate its Loss.

20.    Disputes
  1. If a dispute arises out of or relates to these Terms (Dispute) a party to these Terms may not commence any court or arbitration proceedings relating to the Dispute unless it has complied with this clause, except where the party seeks urgent interlocutory relief.
  2. A party claiming that a Dispute has arisen must give a Notice (Dispute Notice) to the other party or parties to these Terms specifying the nature of the Dispute. The parties must then negotiate in good faith to resolve the Dispute expeditiously using informal dispute resolution techniques such as mediation, expert evaluation or determination or similar techniques agreed to by them.
  3. If the Parties do not resolve the Dispute within fourteen (14) days of receipt of the Dispute Notice (or such further period as agreed in writing by them) any party to the Dispute may refer the Dispute to mediation by a mediator nominated by the President or the nominee of the President for the time being of the Queensland Law Society Incorporated.
  4. Each party must bear its own costs in connection with resolving the Dispute and the Parties must bear equally the costs of any mediator engaged.
  5. Any information or documents disclosed by a party under this clause must be kept confidential and may not be used except to attempt to resolve the dispute.

21.    Variations

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Amending the Terms
  1. We may, from time to time, make changes and updates to the Terms that govern the use of the PlanStudio, provided that these changes do not materially alter the parties’ obligations or the nature of the Agreement, unless we provide you with at least thirty (30) days’ Notice of the changes to the Terms.
  2. By continuing to use the PlanStudio beyond the notice period in clause 21(a) above, you agree to be bound the updated terms of the Terms.
  3. You acknowledge that we may unilaterally make changes to this Terms and to our Privacy Policy to the extent that such changes are necessitated by any variations to any applicable Privacy Laws, and such changes will apply immediately upon Notice of the variation being provided to you.

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Amending PlanStudio

  1. We may from time to time make modifications to PlanStudio (provided such variations do not limit or reduce your rights under these Terms) and will provide Notice of any changes made, prior to the changes taking effect.

  2. On occasion, updates or changes to PlanStudio may result in changes to the Fees. Where these changes occur, we will provide you with at least thirty (30) days’ Notice prior to the updates coming into effect. Once PlanStudio has been updated, the provision of the updated version will be governed by these Terms.

  3. As a consequence of changes to PlanStudio, we may need to make reasonable amendments to the provisions of these Terms to contemplate the updated features and operation of PlanStudio. We will provide you with reasonable notice prior to the amendment of this Agreement, providing an explanation of the change(s).

  4. If after receiving Notice of the changes to these Terms, you may:

    1. Confirm your acceptance of the Terms as amended either directly in writing, or by conduct by continuing to use PlanStudio; or

    2. Provide Notice of your intention to terminate these Terms in accordance with clause 16.

    3. Please be aware that, your continued use of PlanStudio following any change under this clause 21 will constitute your automatic acceptance of it.


22.    General Matters

22.1    Assignment
  1. We may, upon notice in writing to you, assign or otherwise transfer the benefit of all or any part of these Terms to any other person or entity.
  2. Neither any rights, benefits or liabilities relating to these Terms may be assigned by you without our prior consent.

22.2    Consents


Unless these Terms expressly states otherwise, a party may in its absolute discretion, give conditionally or unconditionally or withhold, any consent under these Terms. To be effective any consent under these Terms must be recorded in writing (which includes an “I agree” click acceptance).


22.3    Costs


Each party will pay their respective costs and expenses of in connection with the negotiation, preparation, execution, and performance of these Terms.


22.4    Notice

The parties acknowledge and agree that any written notice required under these Terms may be given by email.

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22.5    Entire Agreement


These Terms contain the entire agreement between the parties about its subject matter.  Any previous understanding, agreement, representation or warranty relating to that subject matter is replaced by these Terms and has no further effect. You warrant that you have not relied on any representation made by us which has not been stated expressly in these Terms.


22.6    Further Acts


Each party must promptly do all further acts and execute and deliver all further documents required by law or reasonably requested by another party to give effect to these Terms.


22.7    Jurisdiction


These Terms are governed by the law in force in the State of Queensland Australia and each party submits to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to determine appeals from those courts, in relation to any proceedings that may be brought at any time relating to these Terms.


22.8    No Merger


No right or obligation of any party will merge on completion of any transaction contemplated by these Terms.


22.9    Severability


Any provision of these Terms that is illegal, void or unenforceable will be severed without prejudice to the balance of the provisions of these Terms which shall remain in force.


22.10    Waiver
  1. Failure to exercise or enforce or a delay in exercising or enforcing or the partial exercise or enforcement of any right, power or remedy provided by law or under these Terms by any party will not in any way preclude, or operate as a waiver of, any exercise or enforcement, or further exercise or enforcement of that or any other right, power or remedy provided by law or under these Terms.
  2. Any waiver or consent given by any party under these Terms will only be effective and binding on that party if it is given or confirmed in writing by that party and no waiver of a breach of any term of these Terms will operate as a waiver of another breach of that term or of a breach of any other term of these Terms.
info@locatrix.com