MPoll

Mpoll is a unique service providing operator marketing and research organisations with the ability to create and deliver brief multiple-choice surveys to their customers.

Delivered as text messages, MPolls provide a rich but simple-to-respond user experience that can provide real-time feedback on customer satisfaction levels, marketing initiatives and many other user engagement activities.

In addition to a sophisticated web interface for survey design, delivery and reporting, the MPoll API provides integration into any CRM or OSS system, allowing for MPolls to become the user experience for any customer communications initiative.

If you would like to experience an MPoll, simply visit our demo site and enter your mobile number.

The MPoll service is delivered as a hosted web platform, tailored for an operator’s branding and organisational requirements. Integration is required to the operator’s SMSC and WAP gateway platforms, and a single monthly service fee includes all license fees, hosting and comprehensive customer support.

With MPolls regularly delivering 25%+ response rates within 5 minutes, the MPoll solution offers operators a cost-effective and targeted alternative to traditional marketing and research channels.

Download the product doc.

MPoll Solution Summary